How to Keep Your Patio Heaters and Grills Running Smoothly with Replacement Parts from AEI

How to Keep Your Outdoor Heaters and Grills Operating Smoothly with Replacement Parts from AEI

Posted: October 10, 2024 at 10:06 AM

5 minute read | Grills

Every piece of machinery, regardless of its quality, will eventually require a replacement part. This is just part of the normal wear and tear associated with regular use. Even the finest products out there will need some maintenance every once in a while. That’s certainly true for AEI’s premium patio heaters and grills, which have been mainstays in the patio appliance market for over five decades.

AEI is renowned for creating durable products that stand the test of time. However, we also understand that items like grills and heaters see a lot of use, especially in apartment complexes, condominiums, and other multifamily properties. With all that usage, parts can wear out over time. That’s why AEI has made it straightforward to order replacement parts online. No matter if you need a part for your grill or heater, AEI now provides a simple way to locate and order what you need.

In this blog, we’ll walk you through everything you need to know about AEI’s new replacement parts offerings and how you can keep your patio heaters and grills functioning like new.

Why You Need Replacement Parts For Grills and Heaters

As mentioned earlier, even the best mechanical products eventually require replacement parts. This is particularly true for items that are frequently used, like patio heaters and grills. For businesses or property owners, having functional grills or heaters is essential to keep residents satisfied and comfortable. Whether it's a grill located in a condo’s shared outdoor area or a heater on a restaurant's patio, maintaining equipment in proper working order is crucial for providing a great experience for everyone.

Heaters and grills are exposed to all kinds of elements such as wind, rain, and even snow. Over time, this exposure can cause certain parts to deteriorate faster than others. Parts like burners, ignition systems, and control knobs are just a few examples of components that might need replacing after years of use.

By having access to high-quality replacement parts, you can ensure that minor issues don't escalate into larger problems. Instead of replacing the entire heater or grill, you can simply swap out the problematic part. This approach is far more cost-effective and saves valuable time.

AEI’s Long History of Quality Products

AEI has been manufacturing dependable patio heaters and grills for more than half a century. These products are built to last, but AEI understands that over time, parts will wear out. For many years, AEI has supplied replacement parts for their products to help customers keep their grills and heaters running smoothly. However, the process used to be somewhat cumbersome because customers had to reach out to AEI directly to order the parts.

That all changed a few years ago when AEI launched an e-commerce website for grill replacement parts. This allowed customers to order parts themselves, quickly and easily, without needing to contact a representative. This has made it significantly simpler for both new and returning customers to find the parts they need. Since you can place your parts order at any time of day, you can receive your parts as soon as possible. AEI has now expanded its website to include replacement parts for its popular patio heaters as well.

New Heater Replacement Parts Now Available Online

AEI has introduced replacement parts for some of its most popular patio heater brands to its website, making it easier than ever to order the parts you need. Customers can now find parts for the following heater brands:

1. Patio Comfort Replacement Parts – These mushroom heaters are commonly used in outdoor spaces, such as restaurant patios and communal patios at apartments, to keep people warm during cooler weather.
2. Sunglo Replacement Parts – Known for their sleek design and reliable performance, Sunglo mushroom heaters are a favorite among property owners seeking efficient outdoor heating solutions.
3. Sunpak Replacement Parts – These horizontal heaters provide powerful heating for outdoor areas and are often seen in commercial settings, including restaurants, bars, hotels, resorts, and other outdoor lounges.

If you own any of these heaters and a part wears out, you can now easily find and order replacement parts directly from AEI’s website. This includes everything from ignition systems to burner parts and more. Having quick access to these parts means less downtime for your equipment, keeping your outdoor spaces warm and inviting.

Grill Replacement Parts for High-Quality PGS Grills

AEI doesn’t just offer replacement parts for heaters. The company is also famous for its top-tier grills, which are a popular choice for both residential and commercial properties. Similar to heaters, grills are frequently used and exposed to the elements, leading to parts wearing out over time.

To make things easier for customers, AEI launched their grill replacement parts website a few years ago. This has enabled customers to easily order parts for their grills without needing to call AEI directly.

Purchase Brand New Residential Patio Grills

AEI is now offering their residential line of patio grills for purchase directly from their website. Both the A-Series and Legacy series grills are exceptional patio grills that have been utilized in backyards across the country for decades. Now you can order your residential grill (both natural gas and liquid propane versions are available), along with your preferred mounting kit, quickly and easily online.

1. A-Series Grills – These high-performance cast aluminum grills are favored for their compact size, durability, and affordability. A pole-mounted or pedestal grill works well with natural gas models, and a grill cart (pedestal mount with wheel kit) works well for propane models.
2. Legacy Grills – PGS residential stainless steel grills, Legacy grills, are known for their durability and superior performance. They come in small, medium, and large sizes to fit your backyard patio’s dimensions perfectly.

Customers can also order various mounting options for these grills, such as grill carts, pedestal mounts, post mounts, Gensun grill islands, wheel kits, base kits, and more. This means that whether you’re setting up a grill in a shared community space or on a personal patio, AEI has the parts and accessories you need to customize your setup.

What If I Need a Part That’s Not on the Website?

While AEI has made it easier to order many of their parts online, there are still some products and parts that are not yet available on the e-commerce website. For instance, parts for certain grill models, like the T-Series, or parts for heaters like Infratech and SunStar, are not available for online ordering.

However, that doesn’t mean you’re out of options. If you need a part that’s not listed on the website, you can still obtain it by reaching out to AEI directly. Customers can contact AEI or their sales representative to place an order for any parts that aren’t available online. This ensures that even for older or less common models, you can still get the parts you need to keep your equipment functioning properly.

Benefits of AEI’s E-Commerce Site for Replacement Parts

AEI’s new online system for ordering replacement parts makes it incredibly simple for customers to find and order exactly what they need. Here are some key advantages of using the e-commerce website:

1. Convenience – There’s no longer a need to contact AEI directly to place an order. Customers can browse the site, find the part they need, and order it all on their own schedule.
2. Faster Service – Since customers can order directly from the website, the process is quicker. You can swiftly search for the part, place the order, and have it shipped directly to you.
3. Detailed Product Listings – Each part listing includes important details like part numbers and descriptions to help you ensure you're ordering the correct replacement part.
4. Easy for New and Returning Customers – Whether you’re a new customer or a long-time AEI client, the website makes it simple to find what you need. Returning customers can still contact their AEI sales representative if they prefer, but now they have the option to order online as well.

AEI has made it easier than ever to keep your patio heaters and grills functioning like new by offering a wide range of replacement parts on their e-commerce website. Whether you need parts for a Patio Comfort, Sunglo, or Sunpak heater or a new part for your A-Series or Legacy grill, AEI has you covered.

By making replacement parts easy to order, AEI helps businesses, contractors, and property owners save time and money. Instead of replacing an entire grill or heater, you can simply order the part that’s worn out and get your equipment back up and running quickly. Plus, with their user-friendly online ordering system, finding and purchasing parts has never been more convenient.

If you need replacement parts for your heater or grill, visit AEI’s website today to find exactly what you need to keep your outdoor spaces operating smoothly and comfortably.